Can I get a discount for bulk orders?
We do not offer discounts on bulk Business to Customer (B2C) orders.
However, we do have a Business to Business (B2B) department, for me information please see our B2B page here.
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Where can I get a copy of my invoice?
A paper copy will be inside your parcel but if for any reason you need another copy just email our Customer Support team who will get a copy emailed to you.
Why is my promotional code not working?
There are a few reasons why your promotional code might not be working. Here are a few: Has your voucher code expired? The expiry date can be found in the email that we sent to you with the code. Is there a minimum buying criteria for the code to ...
Do you offer gift cards?
No, sorry we do not currently offer gift cards.
My card has expired, how will I get my refund?
We will now issue a refund through a bank transfer, please contact our Customer Support team here with the following details to assist us in refunding you: Mobile Fun Order ID Sort code and Account Number (for UK based bank accounts) OR Swift ...
How long until I get a refund for my return?
We ask you to allow our Returns Department 10 working days to process your return from the day Mobile Fun receive your parcel for either a refund or an exchange. After your return has been processed we will send you an email to alert you. Please ...